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MERASUS
Apps Merasus ID Contact

Privacy Policy

Last modified: October 12, 2026

Opens a machine translation by Google Translate. The English text is the binding version.

On this page

  • 1. Introduction
  • 2. Information We Collect
  • 3. Application-Specific Information
  • 4. How We Use Your Information
  • 5. Third-Party Services
  • 6. Data Security
  • 7. Data Retention
  • 8. Your Rights
  • 9. Children's Privacy
  • 10. International Users
  • 11. Changes to This Policy
  • 12. Contact Us

1. Introduction

Welcome to Merasus. This Privacy Policy explains how we collect, use, and protect your information when you use our applications and services ("Services").

When we say "Merasus," "our," "we," or "us," we're talking about Merasus Teknoloji Anonim Şirketi, the data controller for our applications and services (MERSİS No. 616089839600001; Orta Mah. Kavaklar Cad. No: 15 D: 103, 54100 Adapazarı / Sakarya, Türkiye). This policy applies to all of our applications unless specified otherwise.

Users in Turkey: our documents under Turkey's Personal Data Protection Law No. 6698 (KVKK), including the clarification text, your rights under Article 11 of the KVKK and the application form, are at merasus.com/kvkk.

Our commitment: We believe in minimal data collection. We only collect what's absolutely necessary to provide our Services.

2. Information We Collect

The information we collect varies by application. See the application-specific sections below for details.

Information Stored Locally on Your Device

Most of our applications store data locally on your device only. This data never leaves your device and includes:

  • Your preferences and settings
  • Content you add or manage (playlists, URLs, favorites, scan results)
  • Usage history and progress (watch history, scan progress)

We cannot access this data. It stays on your device.

Information You Provide Voluntarily

When you contact us for support, you may provide:

  • Your email address
  • Information about your issue

Purchase and Subscription Information

If you subscribe to an optional premium plan (such as Merasus ID Premium), the transaction is processed by Apple App Store or Google Play Store. In some applications (currently PaperNest and Wipest), we use Adapty, a third-party subscription platform, for subscription state management. EzoBlocker does not use Adapty: its purchases are verified by our own server at id.merasus.com with the app store. Through the app stores, and Adapty where it is used, we receive:

  • Confirmation that a subscription was started, renewed, or cancelled
  • The product identifier (e.g., weekly, monthly, or yearly plan)
  • Subscription status (active, trial, expired, or cancelled)
  • A randomly generated subscriber identifier, used only to link subscription state to your account

We do not receive your payment details (credit card, billing address, etc.). All payment processing is handled entirely by Apple or Google. For the apps that use Adapty, Adapty's privacy policy is available at https://adapty.io/privacy/.

Merasus ID Account (Optional, for Participating Apps)

Some of our applications offer an optional account called Merasus ID. A Merasus ID lets you sync your subscription state across devices and across participating Merasus applications. Creating or using a Merasus ID is entirely optional; our applications can be used without one.

When you choose to sign in to a Merasus ID, we collect and process:

  • Your email address (entered by you, or provided by Apple Sign In or Google Sign In). Apple's private relay email is supported.
  • A display name (optional; entered by you or provided by your sign-in provider)
  • A profile photo (optional; only if you upload one or one is provided by your sign-in provider)
  • A randomly generated user identifier
  • Authentication tokens, stored in encrypted storage on your device (not retained on our servers)
  • Your subscription state (tier, product identifier, renewal or expiry dates)

Merasus ID data is stored on our servers at id.merasus.com. It is used to authenticate your account across devices, to preserve your subscription entitlement across participating Merasus applications, and to respond to support requests. It is not used for advertising, profiling, or sharing with third parties for their own purposes.

Participating apps as of October 2026: PaperNest, Wipest, EzoBlocker. AREZTV does not currently use Merasus ID.

Account deletion: You can delete your Merasus ID from within the app at any time (Settings > Account > Delete Account). Upon deletion, your personal information (email, display name, profile photo, user identifier) is anonymized on our servers. Transaction and subscription records may be retained as required by tax or accounting law.

Advertising Identifiers (Participating Apps Only)

Some of our applications run paid advertising campaigns to acquire new subscribers. To measure whether those campaigns convert into actual subscriptions (without which campaign spend cannot be attributed), the apps that run these campaigns send anonymous purchase and trial-start events to Firebase Analytics (Google LLC) and the Meta SDK (Meta Platforms, Inc.). These events include:

  • Your device's advertising identifier: GAID on Android (collected by default, resettable in your device settings); IDFA on iOS (collected only if you grant permission via Apple's App Tracking Transparency prompt; otherwise not collected).
  • An anonymous transaction identifier provided by Adapty (used to deduplicate the event so the same purchase is not counted twice). It does not contain your name, email, or other personal information.
  • The product identifier and the local currency amount of the subscription.

We do not send your name, email address, document content, photos, or any in-app behavior to Firebase or Meta. We only send the two events listed above (purchase and trial start). EzoBlocker is the exception described in the next paragraph. The apps do not display advertisements inside the app itself.

EzoBlocker: EzoBlocker does not use the Meta SDK or Adapty and does not show the App Tracking Transparency prompt. It sends in-app usage events only to Google Analytics for Firebase (Google LLC), with a pseudonymous app installation ID (not an advertising ID). On Android, these events also include the GAID and are used to measure our own Google Ads campaigns. On iOS, Firebase is used only for usage analytics, not for advertising measurement: EzoBlocker does not access the IDFA, and iOS campaign results come only from Apple's aggregated SKAdNetwork reports. Website names and DNS lookups are never sent. See the EzoBlocker section below for details.

Participating apps as of October 2026: PaperNest and EzoBlocker. Wipest and AREZTV do not currently send advertising or analytics events. This section will be updated if and when that changes for any of those apps.

How to opt out:

  • iOS: Settings > Privacy & Security > Tracking > toggle the participating app off (or choose "Ask App Not to Track" the next time the app asks). When tracking is off, the app does not access your IDFA and does not send events to Meta. Firebase still receives anonymous events without an advertising identifier.
  • Android: Settings > Privacy > Ads > "Delete advertising ID" or "Reset advertising ID". Resetting issues a new GAID; deleting it stops sharing entirely.
  • EzoBlocker: In the app, Settings > Privacy > Usage statistics turns off all usage events, including the GAID on Android. On iOS, EzoBlocker does not use the IDFA.

3. Application-Specific Information

AREZTV - Media Player

Data Type Collected? Details
Personal Information No We don't collect names, emails, or any personal data
Analytics No No analytics or tracking SDKs
Advertising No No ads, no ad tracking
Location No We don't access your location
Your Content (URLs, playlists) Local Only Stored on your device, never sent to us
Preferences & History Local Only Stored on your device, never sent to us
Device Identifiers Server Used for phone-to-TV remote pairing only. Encrypted and deleted when you unpair.
Session Tokens Server Stored on our relay server for reconnection. Deleted when you unpair.

Summary: AREZTV stores most data locally on your device. The streaming URLs you enter connect directly from your device to those services.

Remote Control Feature (Phone-to-TV)

When you use the remote control feature to pair your phone with a TV:

  • What we collect: Randomly generated device identifiers (UUIDs) and session tokens
  • Why: To enable communication between your phone and TV
  • Security: All data is encrypted with AES-256-GCM and transmitted over TLS
  • Retention: Data is automatically deleted when you unpair devices or disconnect
  • Sharing: Not shared with any third parties

Advertising and Analytics SDKs (AREZTV)

  • AREZTV does not integrate any advertising SDK, attribution SDK, or behavioral analytics SDK.
  • No advertising identifier (IDFA, GAID) is collected, accessed, or transmitted by the app.
  • If this changes in the future, this section and the table above will be updated, and the app will request your permission where required by Apple's App Tracking Transparency framework.

PaperNest - Document Manager

Data Type Collected? Details
Personal Information Optional Only if you choose to create a Merasus ID. No personal information is collected if you use PaperNest without signing in.
Behavioral Analytics No No in-app behavioral analytics. We do not track which screens you visit, which features you use, or how long you spend in the app. Adapty is used only to manage subscription state (not to track in-app behavior).
Conversion Analytics (Subscription Events Only) Limited Two events only, fired on a successful purchase or trial start: purchase and start_trial. Each event includes the local price, currency, product identifier, and an anonymous Adapty transaction ID for deduplication. Sent to Firebase Analytics (Google) and the Meta SDK. See "Advertising and Analytics SDKs" below for full details.
Advertising (In-App) No PaperNest does not display advertisements inside the app.
Ad Campaign Attribution Limited Used only to measure whether subscriptions originated from a paid advertising campaign so the campaign can be optimized or stopped. On Android we collect the GAID; on iOS we collect the IDFA only if you grant permission via Apple's App Tracking Transparency prompt. No advertising profile is built about you.
Location No We don't access your location
Camera & Photo Library Local Only Used for document scanning and import; images stay on your device
Documents, Scans & OCR Text Local Only Stored on your device, never sent to us
AI Processing (Classification, Tags, Chat) Local Only Runs entirely on your device using a downloaded AI model; no document content is sent anywhere
AI Model Downloads Download Only Model files (400 MB - 1.2 GB) downloaded from third-party repositories when you enable AI features; no data uploaded
Biometric Data No Handled by your device's OS; we never access or store biometric data
Document Conversion Server (temporary) When you choose to convert a file, it is sent to our server for processing and immediately deleted after conversion
Cloud Sync (iCloud Drive / Google Drive) Your Cloud Account If enabled, documents are synced to your own iCloud Drive or Google Drive account. We do not store your documents on our servers.
Google Account (Email, Name) - for Google Drive sync Local Only Used for Google Drive sign-in. Your email and display name are stored locally on your device for display purposes only and are not sent to our servers.
Merasus ID (Email, Display Name, User ID) Optional, Server Only if you create a Merasus ID. Stored on our server at id.merasus.com. Deletable in-app at any time. See Section 2 for details.
Profile Photo (via Merasus ID) Optional, Server Only if you upload a profile photo or one is provided by your sign-in provider. Deletable in-app.
Subscription Status Optional, Server Only if you subscribe to Merasus ID Premium. Managed via Adapty and linked to your Merasus ID if signed in.
Preferences & Settings Local Only Stored on your device, never sent to us

Summary: PaperNest stores all your documents, scans, and OCR text locally on your device. No files are ever sent to our servers without your explicit action. If you enable cloud sync, your documents are stored in your own iCloud Drive or Google Drive account. The only server communication involving your file content is document format conversion, which requires your explicit action. Creating a Merasus ID is optional and is only needed if you want to sync your subscription across devices or other Merasus apps.

Camera and Photo Library (PaperNest)

  • Camera: Used only when you choose to scan a document. Photos are processed and stored locally on your device.
  • Photo Library: Accessed only when you choose to import images. Selected photos are copied into the app's local storage.
  • No images or photos are ever sent to our servers or any third party.

On-Device AI Features

  • Processing: Document classification, tagging, OCR correction, and chat run entirely on your device. No document content is ever sent to any server for AI processing.
  • Model Downloads: When you enable AI features, a model file (approximately 400 MB to 1.2 GB) is downloaded from third-party repositories (such as Hugging Face). Only the model file is downloaded; no personal data or document content is uploaded.
  • Device Information: Your device's available memory (RAM) is read locally to recommend an appropriate model size. This information is not transmitted anywhere.
  • You can disable or remove AI features at any time from the app settings.

Biometric Authentication

  • Biometric authentication (Face ID, Touch ID, fingerprint) is handled entirely by your device's operating system.
  • We never access, store, or transmit your biometric data.
  • This feature is optional and can be enabled or disabled in settings.

Document Conversion

  • What: Only the file you select is sent to our secure server for format conversion.
  • How: The file is processed and converted on our server.
  • Retention: The file is immediately deleted from our server after conversion is complete. No copies are retained.
  • No content is logged, stored, or analyzed.

Cloud Sync (iCloud Drive / Google Drive)

  • What: If you enable cloud sync, your documents and metadata are uploaded to your own iCloud Drive or Google Drive account.
  • Where: Documents are stored in your personal cloud storage account, not on our servers. We do not have access to your cloud storage.
  • Google Sign-In: If you use Google Drive sync, we use Google Sign-In to authenticate your account. Your email address and display name are stored locally on your device for display purposes. Your Google access token is stored securely on your device using encrypted storage and is used only for Google Drive API calls.
  • Control: You can enable or disable cloud sync at any time from the app settings. Disabling sync does not delete files already in your cloud storage.

Advertising and Analytics SDKs (PaperNest)

PaperNest integrates two third-party SDKs to measure whether paid subscription campaigns convert into actual subscriptions. These SDKs do not show ads inside the app and do not track your in-app behavior.

  • Firebase Analytics (Google LLC): Receives two events, purchase and start_trial, fired only when a successful subscription transaction completes. Each event includes the local price amount, currency code, product identifier, and an anonymous Adapty transaction identifier used for deduplication. On Android, the event also includes your Google Advertising ID (GAID). Firebase does not receive screen views, taps, document content, or any other in-app events.
  • Meta SDK / Facebook App Events (Meta Platforms, Inc.): Receives the same two events, Purchase and StartTrial, with the same parameters. On iOS, your IDFA is included only if you grant permission via Apple's App Tracking Transparency prompt; if you choose "Ask App Not to Track", the SDK is configured not to access the IDFA and not to send events to Meta. Firebase still receives the anonymous event without your IDFA. On Android, your GAID is included.
  • What is never sent: document content, OCR text, AI-generated tags or summaries, scan thumbnails, file names, your name, your email address, or your in-app navigation. The two attribution events are the only data the app sends to Firebase or Meta.
  • Adapty transaction ID: a randomly generated, anonymous identifier used by Adapty's subscription platform. We use it as the deduplication key (transaction_id for Firebase, fb_order_id for Meta) so that the same purchase is not counted twice across the client SDK, the Adapty server-to-server integration, or webhook replays. It does not identify you personally.
  • App Tracking Transparency (iOS): The first time you reach the end of onboarding, iOS displays a system prompt asking whether you want to allow PaperNest to track you across other apps and websites. We only request this permission so the Meta SDK can use your IDFA for ad campaign attribution. If you decline, the app continues to work normally and you will still be able to subscribe; only the ad-attribution accuracy on iOS is reduced.
  • Privacy policies of these SDKs: Firebase, https://firebase.google.com/support/privacy; Meta, https://www.facebook.com/about/privacy.
  • Opt-out: see "How to opt out" under Section 2, "Advertising Identifiers", for the device-level controls that disable advertising identifier sharing.

Wipest - Photo Gallery Cleaner

Data Type Collected? Details
Personal Information Optional Only if you choose to create a Merasus ID. No personal information is collected if you use Wipest without signing in.
Analytics No No behavioral analytics or tracking SDKs. Adapty is used only to manage subscription state (not to track in-app behavior).
Advertising No No ads, no ad tracking
Location No We don't access your location. EXIF location data embedded in your photos is read locally on your device only and is never transmitted.
Photo Library Local Only Read access to display your photos; write access to delete photos you choose to remove
Photo Analysis (Blur Detection, Similarity) Local Only Runs entirely on your device; no photos or analysis results are sent anywhere
Preferences, Settings, Scan Progress & Statistics Local Only Stored in a local database on your device, never sent to us
iCloud Backup of Local Database (iOS only) Your iCloud Account Optional. A copy of the app's local database (scan results, preferences) is periodically saved to your own private iCloud container so it can be restored after reinstall. We do not have access to this data.
Merasus ID (Email, Display Name, User ID) Optional, Server Only if you create a Merasus ID. Stored on our server at id.merasus.com. Deletable in-app at any time. See Section 2 for details.
Profile Photo (via Merasus ID) Optional, Server Only if you upload a profile photo or one is provided by your sign-in provider. Deletable in-app.
Subscription Status Optional, Server Only if you subscribe to Merasus ID Premium. Managed via Adapty and linked to your Merasus ID if signed in.
Cross-Promotion Content (Promo Cards) Server (read-only) The app fetches small promotional cards about other Merasus apps from our server. We receive only your device's IP address and basic request metadata (app version, platform, language) as part of this fetch. Premium subscribers do not see these cards and the app does not contact our server for them.

Summary: Wipest processes all your photos, analysis results, and gallery data entirely on your device. No photos or analysis results are ever sent to our servers. Creating a Merasus ID is optional and is only needed if you want to subscribe to premium or sync your subscription across devices and other Merasus apps.

Photo Library Access

  • Read access: Used to display your photos and videos so you can review and organize them.
  • Write access: Used only to delete photos and videos that you explicitly choose to remove by swiping left. Deletion requires your confirmation before any photos are permanently removed.
  • No photos are ever uploaded, transmitted, or shared with us or any third party.

On-Device Photo Analysis

  • Blur detection: Uses a Laplacian algorithm to identify potentially blurry photos. This runs entirely on your device.
  • Similar photo detection: Uses perceptual hashing (dHash) to find visually similar photos. This runs entirely on your device.
  • Analysis results (scores and hashes) are stored in a local database on your device and are never transmitted anywhere.
  • No machine learning models are downloaded. All algorithms are built into the app.

iCloud Backup of Local Database (iOS only)

  • What: A snapshot of the app's local database (scan results, reviewed photo IDs, preferences, statistics) is periodically copied to your own private iCloud container so that your scan progress can be restored after reinstall.
  • Where: The backup is stored in your personal iCloud account, in an app-private container. We do not have access to it.
  • What's not included: Your photos and videos themselves are never copied or backed up by Wipest. Only the app's own local metadata is backed up.
  • Control: If you disable iCloud or sign out of your Apple ID, the backup is no longer updated. The feature is iOS-only; Android does not use iCloud.

Notifications (Local Only)

  • Wipest uses local on-device notifications for streak reminders and weekly summaries.
  • These notifications are scheduled and triggered entirely on your device. No notification data is sent to any remote server.
  • You can disable notifications at any time from the app's settings or your device settings.

Cross-Promotion Cards (Promo Cards)

  • Wipest occasionally shows small cards introducing other Merasus apps in the swipe deck. The content of these cards (titles, descriptions, images) is served from our server at id.merasus.com so that we can update it without requiring an app update.
  • When the app fetches these cards, our server receives standard request metadata (IP address, app version, platform, language). The fetch contains no photos, no analysis data, and no personal information.
  • Whether each card has been shown, tapped, or dismissed is recorded only in the local database on your device. This information is not transmitted to our servers.
  • Active premium subscribers do not see these cards, and the app does not fetch promo content for them.

Feedback (Voluntary)

  • If you choose to send feedback through the app, only the information you enter (email, message) is sent to our server.
  • This is entirely optional. The app functions fully without sending any feedback.

Advertising and Analytics SDKs (Wipest)

  • Wipest does not currently integrate any advertising SDK, attribution SDK, or behavioral analytics SDK.
  • No advertising identifier (IDFA, GAID) is collected, accessed, or transmitted by the app.
  • If we add subscription-conversion attribution to Wipest in the future (the same two-event setup used in PaperNest, limited to purchase and start_trial), this section and the table above will be updated. On iOS, the app will request your permission via Apple's App Tracking Transparency framework before any IDFA is accessed.

EzoBlocker - DNS Content Filter

Data Type Collected? Details
Personal Information Optional No account, name, or email is needed to use EzoBlocker. Personal information is collected only if you choose to create a Merasus ID. See Section 2 for details.
DNS Lookups (Website and Service Names) Server (not stored) The names of the websites and services your device looks up (for example example.com) are sent over an encrypted connection to our DNS servers so they can be filtered and answered. They are processed in memory and are not logged or stored. Page contents, full web addresses, messages, and passwords never pass through our servers.
Browsing History No Our servers keep no record of which websites you visit. DNS query logging is disabled on every server.
Device Record Server A randomly generated device identifier, a secret access token (stored only as a one-way hash), your platform (iOS or Android), the app version, the filter categories you selected, the creation time, the day (not the time) the device was last seen, and your trial or subscription state. Stored in our database, hosted by a cloud infrastructure provider.
Install Code (Trial Abuse Prevention) Server An install code used only to stop the free 24-hour trial from being started again on the same phone. On Android it is a one-way SHA-256 hash of the Android ID that is specific to EzoBlocker (other apps see a different ID; the raw ID is never sent or stored). On iPhone it is a random value created by the app and kept in the phone's Keychain. It cannot be turned back into the original ID, is not used for advertising or tracking, is not shared, and is not written to logs. It is kept after you use Delete my data, so that the trial is not offered again on that phone. Purpose: fraud prevention (preventing repeated free trials). Legal basis: legitimate interest.
IP Address Server (not stored) Used momentarily to connect, to limit abuse, and to determine your country so the app can be offered nearby servers. It is not stored in our database or logs.
Custom Lists ("My list") Optional, Server Domain names you add yourself to block or allow are stored on our servers, linked to your device record, so that our DNS servers can apply them. Removed when you delete them or delete your data.
Blocked Sites Log and Statistics Local Only The list of recently blocked names and the blocked-request counters are kept on your device only (off, 24 hours, or 7 days; 7 days by default) and are never sent to us.
Connection Health (Diagnostics) Optional, Server (totals only) Daily counts of connection drops, errors, and fallback use from a sample of devices, added to anonymous daily totals per platform and app version. No website names are included. You can turn this off at any time in Settings > Privacy.
Family Lock PIN Local Only Stored on your device as a salted hash, never sent to us. We cannot recover a forgotten PIN.
Other DNS Provider Choice Local Only If you choose another DNS provider in Advanced settings, the choice (provider, address, account identifier) is stored on your device only.
Usage Analytics On by default, can be turned off In-app usage events (screens opened, setup steps, VPN permission result, trial and subscription steps, app language, number of categories turned on) are sent to Google Analytics for Firebase with a pseudonymous app installation ID (not an advertising ID). On Android only, the advertising identifier (GAID) is included and the events are used to measure our own Google Ads campaigns. On iOS, they are used only for usage analytics: no IDFA, no App Tracking Transparency prompt, no advertising measurement. Google Analytics derives an approximate location (country, city) from the IP address for these statistics. No website names, DNS lookups, IP history, name, or email. Ad personalization is off. Turn it off in Settings > Privacy > Usage statistics.
Location Approximate only We don't access your device location (no GPS). The country derived from your IP address is used to offer nearby servers, as described above, and Google Analytics derives an approximate location (country, city) from it for usage statistics while those are on.
Merasus ID and Subscription Status Optional, Server Only if you start a trial, subscribe, or sign in. Purchases are made through the App Store or Google Play and verified by our own server at id.merasus.com with the app store; EzoBlocker does not use Adapty. Linked to your Merasus ID if signed in. See Section 2.

Summary: EzoBlocker filters content by answering your device's DNS lookups on our servers. Only the names your device looks up reach us, over an encrypted connection, and we do not log or store them. No account is needed. Your blocked sites log and statistics stay on your device. We do not sell, rent, or trade your data, and the app shows no ads. In-app usage statistics are used only to improve the app and, on Android, to measure our own advertising campaigns.

How EzoBlocker Works

  • Local VPN configuration: EzoBlocker installs a VPN configuration on your device (Network Extension on iOS, VpnService on Android). It is used only to capture DNS lookups. All other traffic from your apps goes directly to the internet and never passes through our servers.
  • Encrypted lookups: Captured lookups are sent to our servers using DNS over HTTPS (TLS 1.2 or newer). Our servers decide whether the name is blocked under your selected categories and custom lists, and return the answer.
  • Upstream resolution: For names that are not blocked, our servers ask public upstream DNS resolvers for the answer. These resolvers see our server, not your device or your IP address. The only exception is when none of our servers can be reached, as described under Fallback DNS Services below.
  • Servers: The app's account service and the database that holds device records, filter choices, and custom lists run on a cloud infrastructure provider's global network. DNS lookups do not pass through that service; they go to our own DNS servers, which run on infrastructure rented from hosting providers in Turkey and other countries. DNS server locations may be added or removed over time. The app connects to the fastest available server.

Fallback DNS Services

  • If none of our servers can be reached, the app can send your lookups directly to well-known public DNS services so that your internet connection keeps working: Cloudflare (1.1.1.1) and Quad9 in normal mode; in Family lock mode, by default, Cloudflare for Families and AdGuard Family. In Family lock mode you can instead choose to have the internet cut off, or to continue without filtering through Cloudflare and Quad9.
  • While a fallback is in use, that service receives the names you look up and your IP address, and its own privacy policy applies. The app returns to our servers automatically when they are available again.
  • If you choose another DNS provider in Advanced settings, your lookups go directly to that provider, EzoBlocker filters are not applied, and that provider's privacy policy applies. When needed, only the provider's own server address is looked up via Cloudflare or Quad9.

Connection Health Reports

  • What: For each completed day, a sampled device sends counts of connection drops, errors, failed lookups, fallback use, and tunnel starts. No website names, no IP history, and no content are included.
  • Storage: Our server adds these counts to daily totals per platform and app version. Individual reports are not kept.
  • Control: On by default. You can turn it off at any time in Settings > Privacy > Share connection health.

Usage Analytics

  • What: In-app usage events: the screens you open, setup steps, the result of the VPN permission request, trial and subscription steps, the app language, and how many filter categories are turned on. Each event carries a pseudonymous app installation ID created by Firebase (not an advertising ID) and, on Android only, your device's advertising identifier (GAID). On iOS, EzoBlocker does not access the IDFA and does not show the App Tracking Transparency prompt.
  • Never sent: website names, DNS lookups, IP history, your name, or your email address. We do not set a user ID in Google Analytics.
  • Recipient and purpose: Google Analytics for Firebase (Google LLC, USA). Used to improve the app and, on Android only, to measure how our own Google Ads campaigns convert into installs, trials, and subscriptions. On iOS the data is used only for usage analytics; iOS campaign results come from Apple's aggregated SKAdNetwork reports. Ad personalization is turned off and the data is not used for remarketing.
  • Retention: 14 months in Google Analytics.
  • Control: On by default. You can turn it off at any time in Settings > Privacy > Usage statistics.
  • Family lock: When Family lock is turned on, Usage statistics is switched off. If it is turned back on while Family lock stays on, only usage statistics are sent; advertising measurement (the GAID and Google Ads measurement) is not.

Deleting Your EzoBlocker Data

  • In Settings > Privacy > Delete my data, the app permanently deletes your device record, your filter choices, and your custom lists from our servers, removes the VPN configuration, and clears the app's data on your device. Only the install code described above is kept, so that the free 24-hour trial is not offered again on that phone. Delete my data also resets the Firebase installation ID.
  • If you have a Merasus ID or an active subscription, those are handled separately as described in Section 2 and in our Terms of Service.

4. How We Use Your Information

We use the limited information we have to:

  • Provide and maintain our Services
  • Filter DNS lookups according to the categories and custom lists you choose (EzoBlocker), and measure connection reliability through anonymous daily totals
  • Understand how EzoBlocker is used through in-app usage statistics, so we can improve the app, and, on Android, measure our own advertising campaigns for it (you can turn this off in the app)
  • Authenticate optional Merasus ID accounts and preserve your subscription state across devices and participating apps
  • Respond to your support requests
  • Process in-app purchases and subscriptions through the app stores and, in the apps that use it, our subscription platform provider (Adapty)
  • Measure whether our paid subscription advertising campaigns convert into actual subscriptions, in the participating apps listed under Section 2 ("Advertising Identifiers"), so we can stop campaigns that do not work and improve the ones that do. In PaperNest this is limited to two events (purchase and start_trial) and the device's advertising identifier; EzoBlocker uses its in-app usage statistics instead. See Section 2 and the relevant application-specific section for the full scope.
  • Prevent the same phone from starting EzoBlocker's free 24-hour trial more than once (fraud prevention, based on our legitimate interest)
  • Comply with legal obligations, including tax and accounting requirements

We do not use your information for:

  • Showing advertisements inside our applications
  • Selling your data to third parties
  • Building behavioral or interest-based advertising profiles about you
  • Tracking which screens you visit, which features you use, or how long you spend in our apps, except EzoBlocker's in-app usage statistics described in Section 3, which you can turn off
  • Training artificial intelligence models
  • Recording, analyzing, or profiling the websites and services you visit (EzoBlocker does not log DNS lookups)

5. Third-Party Services

Our applications may connect to third-party services that you configure:

  • Media URLs: When you enter a media URL, your device connects directly to that service. We have no control over those services.
  • Chromecast/DLNA: If you cast content, your device communicates directly with your casting device on your local network.
  • Apple App Store / Google Play Store: In-app purchases and subscriptions are processed entirely by Apple or Google. We do not handle your payment information.
  • Adapty (subscription management), PaperNest and Wipest only: EzoBlocker does not use Adapty. In the apps listed, we use Adapty to manage subscription state, validate store receipts, and receive renewal, trial, and cancellation webhooks. Adapty receives transaction events and subscriber identifiers. Adapty does not receive your documents or any file content from our apps. Adapty's privacy policy: https://adapty.io/privacy/
  • Apple Sign In: If you sign in to a Merasus ID with Apple, Apple returns a user identifier and, if you choose, a private relay email to our authentication server at id.merasus.com.
  • Google Sign-In: Used in PaperNest for Google Drive authentication and, separately, as a Merasus ID sign-in option. For Google Drive sync, your email and display name are stored locally on your device. For Merasus ID sign-in, your email and display name are also stored on our authentication server at id.merasus.com.
  • iCloud Drive / Google Drive (cloud sync): If you enable cloud sync in PaperNest, your documents are stored in your own cloud account. We do not access or control your cloud storage.
  • Firebase Analytics (Google LLC), participating apps only: Used in apps that run paid advertising campaigns. In PaperNest, it receives only the two subscription conversion events purchase and start_trial with the local price, currency, product identifier, anonymous Adapty transaction ID, and on Android the GAID, and no in-app behavioral events. EzoBlocker sends in-app usage statistics instead, as described below. Privacy policy: https://firebase.google.com/support/privacy.
  • Meta SDK / Facebook App Events (Meta Platforms, Inc.), participating apps only: Used in apps that run paid advertising campaigns (currently PaperNest) to receive subscription conversion events. Receives the same two events with the same parameters. On iOS, your IDFA is included only if you grant permission via Apple's App Tracking Transparency prompt; if you decline, the SDK is configured not to access the IDFA and not to send events to Meta. Privacy policy: https://www.facebook.com/about/privacy.
  • Upstream DNS resolvers (EzoBlocker): Our DNS servers forward lookups that are not blocked to public upstream DNS resolvers. These resolvers receive the looked-up name from our server only, not your IP address or any identifier.
  • Fallback and other DNS providers (EzoBlocker): When our servers cannot be reached, or when you choose another DNS provider, your device sends lookups directly to that service (such as Cloudflare, Quad9, Cloudflare for Families, AdGuard Family, or the provider you selected), which then receives the names you look up and your IP address under its own privacy policy. See the EzoBlocker section above.
  • Google (Firebase Analytics, Google Ads measurement), USA (EzoBlocker): In-app usage statistics with a pseudonymous app installation ID (not an advertising ID) and an approximate location (country, city) derived from the IP address. On Android only, also the GAID, used for Google Ads conversion measurement; on iOS, usage analytics only. Ad personalization is off. You can turn this off in the app under Settings > Privacy > Usage statistics.
  • Hosting and infrastructure providers: Our servers and websites run on infrastructure rented from cloud, hosting, and content delivery (CDN) providers in Turkey and other countries, which carry traffic to our servers and protect them against attacks. EzoBlocker's DNS servers run with query logging disabled. EzoBlocker's account service and its database (device records, filter choices, custom lists, and connection health totals) are hosted by a cloud infrastructure provider; EzoBlocker DNS lookups are not routed through that service. Hosting providers host our systems but do not use your data for their own purposes.
  • Support tools: Messages you send through in-app feedback or our contact form are passed to the messaging tool our support team uses, and a confirmation is sent to your email address through an email delivery service.

Please review the privacy policies of any third-party services you use with our applications.

6. Data Security

Since we store data locally on your device:

  • Your data is protected by your device's security (PIN, biometrics, encryption)
  • We cannot access your data remotely
  • If you uninstall the app, local data is deleted

For our server features, all connections use TLS encryption. EzoBlocker access tokens are stored on our servers only as one-way hashes, and DNS lookups and tokens are excluded from all server logs. For application-specific server features, see the Application-Specific Information section.

7. Data Retention

  • Local data: Stored until you delete it or uninstall the app
  • Support emails: Retained for up to 2 years, then deleted
  • Merasus ID account data: Retained until you delete your account. Upon deletion, personal information (email, display name, profile photo, user identifier) is anonymized on our servers.
  • Purchase and subscription records: Retained as required by law (typically 5-7 years for tax and accounting purposes), even after account deletion. These records are kept in a form that does not require personally identifiable information beyond what tax authorities require.
  • EzoBlocker DNS lookups: Not retained. They are processed in memory only to answer the lookup.
  • EzoBlocker device record and custom lists: Retained until you delete your data in the app (Settings > Privacy > Delete my data), then permanently deleted.
  • EzoBlocker install code: Kept after Delete my data, only so that the free 24-hour trial is not offered again on the same phone.
  • EzoBlocker connection health: Only anonymous daily totals are retained; individual reports are not kept.
  • EzoBlocker usage analytics: Retained in Google Analytics for 14 months; Delete my data resets the Firebase installation ID.
  • App-specific server data: See Application-Specific Information for details

8. Your Rights

You have the right to:

  • Access: View your data. Local data is already on your device. If you have a Merasus ID, you can view your account information in-app (Settings > Account).
  • Delete: Clear app data or uninstall to delete local data. If you have a Merasus ID, you can delete your account at any time from within the app (Settings > Account > Delete Account). Account deletion anonymizes your personal information on our servers. In EzoBlocker, Settings > Privacy > Delete my data permanently deletes your device record and custom lists from our servers; only the install code is kept, so that the free 24-hour trial is not offered again on that phone. It also resets the Firebase installation ID.
  • Portability: Export your data where the app provides this feature
  • Object: Contact us if you have concerns about data processing
  • Opt out of advertising identifier sharing and usage analytics:
    • iOS: Settings > Privacy & Security > Tracking > toggle the participating app off. You can also choose "Ask App Not to Track" the next time the app's tracking prompt appears. When tracking is off, the app does not access your IDFA and does not send events to Meta; Firebase still receives anonymous events without an advertising identifier.
    • Android: Settings > Privacy > Ads > "Delete advertising ID" or "Reset advertising ID". Resetting issues a new GAID; deleting it stops sharing entirely.
    • EzoBlocker: Settings > Privacy > Usage statistics turns off all usage events, including the GAID on Android. On iOS, EzoBlocker does not use the IDFA.

To exercise these rights or ask questions, contact us at [email protected]. Users in Turkey can also apply under the KVKK with our data subject application form.

9. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us.

EzoBlocker includes a Family lock that a parent or guardian can set up on a device used by a child. In that case the app is installed and configured by the adult, no account or personal information about the child is requested, and the data processed is limited to what is described in the EzoBlocker section above. When Family lock is turned on, Usage statistics is switched off. If it is turned back on while Family lock stays on, only usage statistics are sent; advertising measurement (the GAID and Google Ads measurement) is not.

10. International Users

Merasus is based in Turkey. If you use our Services from outside Turkey, please note that any information you provide may be transferred to and processed in Turkey, where data protection laws may differ from your country. EzoBlocker DNS lookups are processed on our DNS servers in Turkey and other countries (locations may change), and EzoBlocker device records are stored by a cloud infrastructure provider that may process data in more than one country, as described in the EzoBlocker section.

For users in Turkey: some of the providers named in this policy are located outside Turkey, so your personal data is processed abroad, within the scope of Article 9 of the KVKK, in order to provide the Services. See our KVKK clarification text for the recipient groups.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Updating the "Last modified" date
  • In-app notification for major changes

Your continued use of our Services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Data controller: Merasus Teknoloji Anonim Şirketi, MERSİS No. 616089839600001

Address: Orta Mah. Kavaklar Cad. No: 15 D: 103, 54100 Adapazarı / Sakarya, Türkiye

Email: [email protected]

Website: https://merasus.com

MERASUS

Merasus Teknoloji Anonim Şirketi
Sakarya, Türkiye

Apps

  • EZOBLOCKER
  • Wipest
  • PaperNest
  • AREZTV

Company

  • Contact
  • Privacy policy
  • Terms of service
  • KVKK

Reach us

  • [email protected]
  • +90 850 840 92 37
  • D-U-N-S 520023269
© 2026 Merasus Teknoloji A.Ş.